Complaint and feedback on goldexfx.com

The complaint came from Zhanna Mikhailovna Zubakova from the post office: <[email protected]>

The manager persuaded me for a long time and promised mountains of gold that with their help I would earn not only for treatment, for a monument to my husband, who recently died, but also for rest. I opened an account for $ 150 and after being reminded of my existence, my analyst Rodion appeared, who said that until I replenish the bill to 350, we have nothing to talk about.

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After that, he called me to inquire about my account. I replenished up to 350, but it turned out that there were no transactions for 350, I needed at least 500, I had to borrow. When I asked when we were going to trade, Rodion gave me the task to open 10-12 trades by intuition. I have no intuition in such matters and I did not do anything. Still, we opened a couple of deals.

But Rodion was not satisfied with my deposit, besides, he found out that I was selling a car and now all my finances began to be strictly controlled. In general, my deposit became $ 2500, but according to Rodion’s plans, it was necessary to have $ 5000, I did not have that kind of money, and I did not agree to sell the apartment, especially since my account became $ 3038 on such a deposit. The last trades were opened without my participation.

When I applied for the withdrawal of part of the money, I was denied access to the trading platform, and the money was not withdrawn, referring to the fact that I was given a bonus and I have to work it out. For me it was like a bolt from the blue, I was very surprised and outraged by such a blatant lie! For some reason, I have never seen any bonus on the trading platform When I refused to replenish my account, Rodion said that I would not count on a refund of my money. He destroyed all the correspondence in the chat, I think, if everything was honest and nothing would have to be destroyed.

I made several requests for a withdrawal, but I never received a response. From time to time they call me asking why I don’t trade, after learning my story, they promise to figure it out, but things are still there, I think this is all done to avert my eyes. I changed the password of the trading account at the time and this account has not been merged yet. To anyone who was able to withdraw funds from this broker, write how did you manage to do it?

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